VESTIYER GROUP
CANCELLATION & REFUND POLICY

If you have to cancel your registration, please find below Cancellation and Refund Policy which is applied by Vestiyer Publishing Group, VESTA Academy and Knightsbridge Academy. When you register for a course, congress, seminar or education class, you agree to these terms.

The terms for registrations that included only congress, course, education and/or seminar attendance:

Cancellations made 30 days or more in advance of the event date, will incur a 20% fee (of total price) / Cancellations made within 29 - 15 days will incur a 30% fee (of total price) / Cancellations made within 14 - 7 days will incur a 50% fee (of total price) / Cancellation requests made within 6 days of the course date may not receive a refund.

If the course included any session of hands-on cadaver dissections:
Cancellations made 45 days or more in advance of the event date, will incur a 30% fee (of total price) / Cancellations made within 44 - 30 days will incur a 30% fee (of total price) / Cancellation requests made within 29 days of the course date may not receive a refund.


The terms for registrations that included also travel package beside congress, course, education and/or seminar attendance:

Cancellations made 45 days or more in advance of the event date, will incur a 20% fee (of total price) / Cancellations made within 44 - 30 days will incur a 40% fee (of total price) / Cancellations made within 29 - 15 days will incur a 70% fee (of total price) / Cancellation requests made within 14 days of the course date may not receive a refund.


CONDITIONS

  • You can not cancel by phone or text message. You must submit your request in writing to bilgi@vyg.com.tr or fax to +90 212 481 0246.
  • In the case of cancellations, the date on which the email or fax reaches Vestiyer Group will be based on.
  • If the payment has been made via credit card; after the deductions which are charged by the bank according to the number of installments, the above deduction rates are applied on the remaining amount.
  • For currencies, rates of The Central Bank of the Republic of Turkiye will be applied.
  • The refund payments are made within 45 business days after the last day of the course, education, seminar or congress.
  •  If the payment has been made in installments, the refund payment will be made within 45 business days after the last installment date.
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