VESTIYER GROUP
CANCELLATION REFUNDMENT & CUTOFF PROCEDURE

You may find below cancellation, refundment and cutoff policies for the events held by Vestiyer Publishing Group, VESTA Academy and Knightsbridge Academy.


The terms for registrations that included only congress, course, education and/or seminar attendance:

30 days to event: 20% cut of the total price
29-15 days: 30% cut of the total price
14-7 days: 50% cut of the total price
No refund if the date closer than 7 days. 


The terms for registrations that included also travel package beside congress, course, education and/or seminar attendance:

45 days to event: 20% cut of the total price
44-30 days: 40% cut of the total price
29-15 days: 70% cut of the total price
No refund if the date closer than 15 days.


CONDITIONS

- The participant requesting the cancellation and / or the companion must submit the request in writing to bilgi@vyg.com.tr or fax to +90 212 481 0246.

- In the case of cancellations, the date on which the email or fax reaches the VYG will be based on.

- If the payment was made by using credit card; after the deductions which are made by the bank according to the number of installments, the above deduction rates are applied on the remaining amount.

- For currencies, rates of The Central Bank of the Republic of Turkey will be applied.

- The refund payments are made within 45 business days after the last day of the course, education, seminar or congress.

- If the payment was made in installments, the refund payment is made within 45 working days after the last installment date.

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